KPI dashboard
Conversation count, average success score, positive feedback rate, average response time — at a glance.
Callisto builds a knowledge base from your own documentation, and an AI assistant on top of it that anyone can ask in natural language — customers, colleagues or prospects. The same assistant can be a help desk, a salesperson, product support or an internal knowledge desk: the knowledge base and the role adapt to your needs. Answers come from your official material — not the model’s general “memory”.
No long training or data labelling. Rollout starts from your existing material, and can be demonstrated on your own documentation.
From your existing product docs and material, the system builds a searchable knowledge base.
In natural language, even attaching a screenshot — the answer comes from the official documentation, with the source attached.
Feedback and unanswered questions reveal where the knowledge base is thin — and where it’s worth expanding.
Callisto is grounded in your own documentation, and built to give reliable, verifiable answers — without guessing.
Every answer is built from retrieved documentation, with the source attached — so you can verify where it came from. If uncertain, the system says so instead of inventing.
Hybrid search considers both keyword and meaning, so it finds the answer even when you don’t use the exact words from the docs. It handles typos and synonyms too.
Answers appear with the relevant screenshots and diagrams. Users can attach an image — optional text recognition helps the answer.
Per-user answer detail (Concise / Normal / Detailed), in-conversation memory for follow-ups, and feedback collection for continuous improvement.
Conversation count, average success score, positive feedback rate, average response time — at a glance.
From unanswered questions and feedback, it identifies where the knowledge base is thin, so you can expand it where it matters.
When documentation changes, the AI does the preparatory work and every change is approved by an administrator — in a word-level diff view.
A short demo of roughly 20 minutes can be built from your own documentation. Let’s talk.
Request a demo